WHAT WE DO
Experts in Disability-Competent Care. Partners in Independence.
For over 25 years, ICS has led the way in health, mobility, and community support for New Yorkers with disabilities.
At Independence Care System (ICS), we help people with physical disabilities and chronic conditions live healthier, more independent lives.
For more than 25 years, ICS has been a trusted partner for members, families, and providers who believe that expert, disability-competent care changes outcomes and expands possibilities.
Our work is grounded in three essential pillars that make health equity possible for people with disabilities: health, mobility, and independence. These pillars guide everything we do, including how we coordinate care, advocate for access, and strengthen community connections.
Together, they form a complete approach. When people are healthy, mobile, and empowered, they can thrive.
About the Three Pillars
Working closely with members on each pillar, ICS helps people with disabilities make meaningful and lasting improvements to their quality of life.
HEALTH
Empowering members to reach their highest level of health by connecting medical, social, and community supports.
Health means more than doctor visits, it means having the right care, the right resources, and access the right expertise to stay well and independent.
Our focus includes:
- Coordinating care for people with complex needs
- Promoting preventive care and avoiding unnecessary hospital stays
- Supporting access to disability-competent healthcare providers and navigating the healthcare system
- Connecting members to essential services through a vetted network of accessible providers to address food insecurity, identify accessible housing opportunities and ensure members have all of the services they need.
- Helping members manage medications, treatments, and follow-up visits
MOBILITY
Providing the resources members need to be as mobile and independent as possible at home and in the community.
Mobility is freedom, the ability to move, work, and participate in the community with confidence and independence.
Our focus includes:
- Certified, award-winning specialists who evaluate member needs to ensure they have the right mobility equipment that maximizes members’ safety and independence
- Providing expert evaluations, fittings, and repair coordination
- Teaching strategies to maintain physical health and prevent injury
INDEPENDENCE
Creating opportunities for members to participate fully in community life and build a community both inside and outside ICS.
Independence is about choice and control, living life on your own terms while staying healthy and engaged.
Our focus includes:
- Encouraging members to set and achieve personal goals
- Offering peer mentoring and community engagement opportunities
- Promoting advocacy and leadership among people with disabilities
Putting Our Mission Into Action
Everyone deserves care that supports health, mobility, and independence. Discover how ICS puts these values into action for the people and communities we serve.