Compliance— Vital to Our Work and Our Mission

Compliance is not usually a topic most people want to spend time talking about—rules and regulations are not exactly conversation starters for cocktail parties. Nevertheless, compliance is critical to our work at ICS – to making sure we provide our members with the best possible care, live up to our organizational standards, and follow the rules set by the New York State Department of Health and the U.S. Centers for Medicare & Medicaid Services.

In that spirit, we are pleased to provide access to our detailed ICS Compliance Guide here. In addition, should you ever need to report any instance of fraud, waste or abuse, please use this form.

As the state and federal healthcare landscape continues to shift, understanding, implementing, and working with the laws that govern ICS’ work remains an important focus. The ICS Compliance Department is here to help our providers and our staff when they have compliance-related questions or concerns.

To contact the ICS Compliance Department, please email or call 1.855.427.8477 and ask for compliance.


To learn about our Transparency in Coverage Machine Readable File Information, click here