How to reach us
To reach any office of Independence Care System please call 1.877.ICS.2525
If you have a hearing or speech disability and would like to contact ICS through the TTY, please call 711.
To request more information, please call 1.877.ICS.2525 or use our web form here.
To receive our email newsletter, The ICS Snapshot, click here.
For Media Inquiries:
Please contact Loreen Loonie, Senior Vice President, Marketing & Communications, at 1.212.584.2548 or email Loreen.Loonie@icsny.org.
For Former ICS MLTC Providers
If you are a former provider to the ICS MLTC needing to follow up on a claim, you can call the PPI Provider Claims Customer Service phone line toll-free to speak with a live representative from 9 am to 5 pm EST, Monday through Friday. That number is 1.877.585.1131.